Bantry General Hospital introduces electronic referral system

Posted on: 8th September, 2014

Category: News

Contributor: West Cork People

Bantry General Hospital has introduced an electronic referral system for GPs referring patients for public outpatient hospital appointments.

Dr Brian Carey, Consultant Geriatrician at Bantry General Hospital said, “The consultants at Bantry General Hospital welcome this initiative, which aims to facilitate and streamline out-patient referrals. The hospital provides a very wide range of high quality out-patient services that continues to grow year on year. We hope that this initiative will improve access to these services while enhancing communication with patients and general practitioners.”

The system is part of a HSE national pilot project. The Mercy University Hospital was the first hospital to accept electronic referrals from GPs. Since then the other acute hospitals in the region – Mallow General Hospital, Cork University Hospital, the South Infirmary-Victoria University Hospital, Kerry General Hospital and now Bantry General Hospital – have made the electronic system available in their areas.

Jackie Daly, hospital manager Bantry General Hospital is “encouraging all GPs in the area to start electronically referring in their public outpatients, which will improve the overall GP and outpatient appointment process.”

The purpose of this electronic general referral project was to develop an electronic referral pathway for public outpatient hospital appointments between GPs and the seven hospitals. Healthlink provides a web-based messaging service, which allows the secure transmission of the electronic general referral from a GP to the hospital.

Once the referral has been received by Healthlink, the GP receives an acknowledgement of receipt of the referral and also an electronic response message detailing if the patient has been listed for an urgent or a routine appointment and the appointment date if available.

The system improves the overall patient experience by providing quicker access to outpatient appointments, reduced duplication and delays; faster and easier access to a consultant opinion as electronic referrals are transmitted to the hospital safely and immediately.

There are also benefits for the GPs using the system. GPs have a centralised referral department to send all electronic appointments; they can use the same referral form is used to refer to all specialties and the form auto-populates the patient’s data from the GP’s computer system. The GP also gets an immediate acknowledgement of the referral and a prompt triage response, which makes it a safe, traceable system.

Dr Frank Hill is the GP representative on the project team charged with implementing the pilot project. According to Dr Hill, “I have been electronically referring for over 12 months and it has become my default option for all referrals to public outpatients because it is fast – takes me less than a minute to create and send most referrals so I usually do it while the patient is with me. I get an immediate acknowledgement from Healthlink, which allows me to tell the patient before they leave that the referral has been received already by the hospital. I get an electronic message confirming the appointment from the hospital, which saves automatically into the patient file. This saves hugely on telephone calls to the hospital to confirm receipt of referrals when patients phone back weeks later asking what is happening with their appointment. It saves me the time and money involved in printing and posting.”

Throughout the project there has been extensive engagement and communication with the numerous stakeholders including GPs, consultants, unions, referral administrative staff and patients to ensure that the GP electronic general referral system is accessible, transparent, measurable and sustainable.

Latest News Articles:

Clonakilty Fairtrade Fortnight celebrates 15 years
€44 million to improve Cork roads
Clonakilty Access Group AGM hears of many frustrations and challenges for people with disabilities in the town
Schull student scoops top invention award at BT Young Scientist
Schull Garda Station wins ‘Leading Light in Road Safety’ award from Road Safety Authority
Go quackers at the 2018 West Cork Bird Race
Bandon in danger of losing its youth café
Local professionals invited to Anam Cara information pack launch
Bandon Transport and Public Realm Enhancement Plan shortlisted for Irish Planning Awards
Christmas on the beat

Join us on Facebook

Ballineen Foróige Young Engineers Exhibition 23 February 2018

The inaugural Ballineen Foróige Young Engineers Exhibition will take place in Gort Mhuire Hall in Ballineen this Friday 23rd February. As part of Engineers Week 2018, leaders and members of Ballineen Foróige Club have organised an exhibition which will showcase a diverse and exciting range of engineering projects that have been undertaken by members of the club over the last few weeks, with the aid of leaders and a number of local engineers.

With the aid of local pharmaceutical company Eli Lilly, along with the support of STEAM Education, a UCC based company focused on promoting science, technology, engineering, arts, and maths subjects in primary schools, Ballineen Foróige has been engaging members and leaders in all things engineering over the last six weeks. From researching, designing, and prototyping a project based on local problems, to participating in various workshops on coding and careers in engineering, Ballineen Foróige have been extremely busy in preparation for the exhibition this coming Friday night.

On the night itself, Michael Loftus, Head of Engineering at CIT, Fintan Goold, Manager at Eli Lilly and All-Ireland Cork winning Footballer, along with Geraldine Coughlan of GCA Architects & Designers, a local business, will act as judges on the night, evaluating the different engineering projects and offering some advice to the members of the club. Also in attendance will be the CEO of Foróige Seán Campbell, along with a number of local councillors, TD’s and Senators.

Leading the team of Ballineen Foróige leaders organising the event, is Rebecca Dwyer, a bioprocess engineer at Eli Lilly. Rebecca recently became a leader in the club and says that Ballineen Foróige Young Engineer Exhibition 2018 “promises to be a fun, challenging and rewarding experience for all involved and we look forward to welcoming parents, relatives, friends and members of the public to the exhibition and film screening on the evening of Friday 23rd February.” Overall, there are twelve projects entered in the exhibition. One project, led by Cian Kennefick and Charlie Nolan, members of the starting out club, examines the possibility of installing speed ramps on the road near local primary school. Fourteen-year-old Charlie says he got involved in the project as it was something to do and it gets you thinking. Cian says the most exciting part of the project was the building of the prototypes.

Both Cian and Charlie, along with thirty other members of the club will display their projects this coming Friday 23 February in Gort Mhuire Hall in Ballineen. Doors open at 8pm and the event runs until 10pm. All are welcome to attend, and admission is free. Catering, including tea and coffee, will be provided on the night.
... See MoreSee Less

20th February, 2018  ·  

Did you know..... ... See MoreSee Less

Main course

17th February, 2018  ·  

Check out this new upbeat indie-folk track Edges, released today from Inni-K with a video by Myles O'Reilly. Inni-K will be performing at Levis’, Ballydehob on Saturday 24th February, with support from Sam Clague.

www.youtube.com/watch?v=Z1jc2tlH75Q
... See MoreSee Less

16th February, 2018  ·  

Vikings talk in Clonakilty!

“The Viking Gold and Silver Hoards from County Cork” is the topic of the next Dúchas Clonakilty Heritage lecture on Thursday 22nd at the Parish Centre starting at 8pm.

It will be delivered by John Sheehan, senior lecturer in the Archaeology Department, UCC and a former member of the Heritage Council and the Board of the National Museum of Ireland.

The Vikings were an important presence in Ireland for over two centuries. As well as inflicting great terror they were also responsible for introducing urbanism and new economic systems to the country.

In this talk the focus will be on the economy, looking at the gold and silver hoards that were buried in Co. Cork. It will also explore how these hoards were discovered, what happened to them, and where they are now!
... See MoreSee Less

15th February, 2018  ·  

Bandon Toastmasters is a club that helps people overcome Glossophobia, a fear of public speaking. The club is holding a night of inspirational and motivational speakers on February 22 that is a must for anybody wishing to overcome this phobia.
Tickets can be purchased either on the club's facebook page or through eventbrite.

www.eventbrite.ie/e/bandon-toastmasters-presents-ignite-your-potential-tickets-41871052445?aff=es2
... See MoreSee Less

13th February, 2018  ·  

Jump to:

Top